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Terms and Conditions of Use

Date of last modification: 12/03/2025

‍Please read these Terms and Conditions (hereinafter, “T&C” or “Terms of Use”) carefully, as they contain legally binding information about your rights and obligations as a user.

1. IDENTIFICATION OF THE COMPANY

  • Social reason: PINTACLIA TECHNOLOGIES, S.L. (Hereinafter “taclia”)
  • Registered office: Parlament 19, Barcelona, 08015
  • NIF: B67300426
  • Contact
    • Email: hola@taclia.com
  • Allows you to obtain detailed information on how your personal data is being processed at no cost.
  • Allows you to request that your data be delivered in a structured format that is commonly used and machine-readable and interoperable or, whenever technology allows it, that they be transmitted directly to another responsible party.
  • Allows you to correct errors, modify inaccurate or incomplete data and guarantee the certainty of the information being processed.
  • Allows you to request the deletion of your personal data, without prejudice to the duty of blocking.
  • Allows you, in certain cases established by law, to request that your data be blocked, restricting your access only for the purpose of filing or defending claims, protecting the rights of third parties or for reasons of public interest.
  • Gives you the possibility to request that the processing of your personal data not be carried out or that it cease completely.
  • If those decisions have legal effects on you or significantly affect you in a similar way.

PINTACLIA TECHNOLOGIES SL is registered in the Mercantile Registry of Barcelona, Volume 46585, Folio 44, Sheet No. 524598.

2. ACCEPTANCE OF THE TERMS AND CONDITIONS

2.1. Browsing, accessing and using the Taclia platform and/or software (hereinafter, the “Service”) implies the express and unreserved acceptance of these T&C. If you do not agree with their content, you will not be able to access or use the platform.

2.2. By accepting these T&C, the user acknowledges having read, understood and accepted them, as well as the Privacy Policy and, where appropriate, the Data Processing Order Agreement (if applicable), available on the Taclia platform or website.

2.3. These T&C constitute a binding legal contract between Taclia and any natural or legal person accessing the platform (hereinafter, the “User” or “Customer”).

2.4. The User declares to be of legal age in accordance with Spanish legislation or to have sufficient legal capacity to contract on behalf of the company or organization he represents.

3. DESCRIPTION OF THE SERVICE

3.1. Taclia makes available to the User a platform and/or software (in online mode, app or other format) for the daily management of their operations, such as the creation of invoices, budgets or the management of personnel through time control, among others.

3.2. Taclia does not provide legal, accounting or financial advice through the platform, unless it is expressly established in specific agreements. The User is responsible for complying with applicable legislation in the matter that corresponds to their business.

3.3. We reserve the right to make improvements, changes or updates to the Service at any time, always trying to keep Users informed, especially if such changes substantially affect the functionalities.

4. USER REGISTRATION

4.1. To use the Service, the User must register by creating an account, providing true, accurate and complete data. The User undertakes to keep their registration information up to date.

4.2. The User is responsible for safeguarding their access credentials (username and password), avoiding unauthorized use by third parties. Taclia is not responsible for damages resulting from the misuse of such credentials.

4.3. If Taclia detects false, inaccurate information or suspected illegal activity, it reserves the right to block or cancel the account in a preventive manner.

4.4. Taclia may offer a free trial or “demo” period (e.g., 15 days). Upon completion, the User must subscribe to a paid plan to continue using the Service. The data entered during the demo will be deleted if a payment plan is not contracted.

5. PLANS, PRICING AND BILLING

5.1. Access to the Service may be subject to the payment of a subscription (monthly, annual or whatever modality is indicated). The features of each plan, as well as the price, are detailed in the “Price” section of the taclia.com website.

5.2. Payment and Renewal

  • The User must provide a valid form of payment (card, direct debit, etc.).
  • The subscription will be automatically renewed at the end of each contracted period, unless the User cancels it following the procedure indicated in section 7.
  • Taclia will bill the corresponding amounts in advance depending on the frequency of the plan (monthly, annual, etc.).

5.3. Plan Changes

  • If the User needs to add more active users or functions, they can migrate to a higher plan, assuming the corresponding price difference.
  • Billing will be adjusted on the next payment date or on a pro rata basis if indicated by Taclia.

5.4. Defaults

  • If the subscription cannot be charged (for example, a denied card), the User will be notified to remedy the situation within 7 days.
  • If the non-payment persists, access to the Service may be temporarily suspended. If it is not regularized, Taclia may cancel the account and delete the data 30 days after the suspension.

5.5. Return Policy

  • Unless otherwise specified, no refunds are made for subscriptions that have already been paid for.
  • Refunds are not allowed for cancellations made outside the indicated deadlines.

6. USE OF THE PLATFORM

6.1. The User undertakes to use the Service for legitimate purposes and in a diligent manner, and is prohibited from:

  • Introduce information or content that is defamatory, illegal or that violates the rights of third parties.
  • Violate the intellectual property rights of Taclia or third parties.
  • Impersonate another person or access third party accounts without authorization.
  • Use the platform to distribute unwanted emails (spam) or viruses.

6.2. Taclia reserves the right to suspend or delete accounts that violate these T&C, and may ultimately take appropriate legal action.

7. CANCELLATION AND TERMINATION

7.1. Voluntary Cancellation

  • The User may cancel their subscription at any time by communicating it in writing to clientes@taclia.com.
  • If the notice is not met, it will be understood that the subscription is automatically renewed for an additional period.

7.2. Effects of Cancellation

  • The User may access the Service until the end of the paid period.
  • After cancellation, Taclia will offer the User the possibility to download their data, if the functionality allows it, for a period of 30 days. After this deadline, Taclia will irreversibly delete the data from the system.

7.3. Termination for Breach

  • Taclia may terminate the contractual relationship and cancel the account, without a refund obligation, if the User seriously violates these T&C or applicable legislation.

8. INTELLECTUAL PROPERTY

8.1. Taclia is the legitimate owner or licensee of all intellectual and industrial property rights to the platform, software, documentation, source code and other elements that make up the Service. The User does not acquire any ownership rights over the software or the contents, other than the limited and non-transferable use license.

8.2. The User may not, under any circumstances, copy, modify, decompile, reverse engineer, sell or transfer the platform, without the express written authorization of Taclia.

8.3. If the User shares opinions, suggestions or comments for improvement (Feedback), these may be used by Taclia to develop or improve the Service without giving the User the right to compensation.

9. THIRD-PARTY INTEGRATIONS AND SERVICES

9.1. The Service may allow integration with third-party solutions (payment gateways, APIs, etc.). These services are governed by their own terms and conditions, and are not owned by Taclia.

9.2. Taclia is not responsible for the availability, operation or legality of third-party services. The User will use these integrations at their own risk and should review the policies of each provider.

10. DATA PROTECTION AND CONFIDENTIALITY

10.1. Taclia complies with current regulations on the protection of personal data (Regulation (EU) 2016/679 - RGPD and the applicable Spanish regulations). For more details on the processing of personal data, see our Privacy Policy.

10.2. If Taclia processes personal data on behalf of the User, the corresponding Treatment Order Agreement will be signed, describing the purposes and security measures.

10.3. Both parties are obliged to maintain the confidentiality of any confidential information (technical, commercial, strategic) that is exchanged within the framework of this relationship.

10.4. After the cancellation of the account, Taclia will delete the data in accordance with the regulations and these T&C, unless there is a legal obligation to keep it.

11. LIABILITY AND WARRANTY LIMITATION

11.1. Taclia offers the platform “as is”, with no guarantee of full, uninterrupted or error-free availability.

11.2. Taclia will not be responsible for:

  • Indirect damages, lost profits or loss of business opportunities caused to the User.
  • Delays or breaches due to force majeure or to third party suppliers.
  • Damages derived from the User's omission of reasonable security measures.

11.3. In any case, Taclia's maximum liability to the User, for duly accredited direct damages, will be limited to the total amount actually paid by the User to Taclia in the last twelve (12) months prior to the event giving rise to the claim.

12. MODIFICATION OF THE TERMS AND CONDITIONS

12.1. Taclia may modify these T&C when necessary (legal changes, improvements to the Service, etc.). In such a case, you will notify us reasonably in advance (for example, by email or notice on the platform).

12.2. If the User does not agree with the changes, he may terminate the contract within the notice period. Continued use of the platform after the effective date of the modifications implies acceptance of the new T&C.

13. DURATION AND TERMINATION

13.1. The contract has the duration indicated in the contracted subscription plan or indefinite in the case of free accounts. It will be automatically renewed unless canceled in accordance with the provisions of clause 7.

13.2. Either party may terminate the contract due to serious breach of the other party or in the cases provided for by law.

14. APPLICABLE LEGISLATION AND JURISDICTION

14.1. These T&C are governed by Spanish law.

14.2. For the resolution of any conflict, the parties expressly submit themselves to the Courts and Tribunals of the city of Barcelona, with the waiver of any other jurisdiction that may apply to them. However, both parties will try to resolve disputes amicably before going to court.

15. ASSIGNMENT

15.1. Taclia may assign or transmit these T&C, in whole or in part, to any subsidiary or third party in the event of a merger, acquisition, sale of assets or corporate restructuring, informing the User in due advance.

15.2. The User may not assign these T&C or their rights and obligations without the prior written consent of Taclia.

16. MISCELLANEOUS

16.1. Partial nullity: If any clause of these T&C is declared null or void, the rest will remain in full force.

16.2. Waiver of rights: Taclia's failure to exercise any right or provision of the T&C will not constitute a waiver of that right or provision.

16.3. Full agreement: These T&C, together with the Privacy Policy and other attached documents, constitute the entire agreement between Taclia and the User, giving effect to any other previous agreement in relation to the present object.

If you have any questions regarding these T&C, you can contact Taclia at the email address hola@taclia.com.

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